Effective Date: 31-10-2017
Diaspora Reporter’s Commitment to Security
Physical, electronic and managerial procedures have been employed to safeguard the security and integrity of personal information. The BBB encrypts billing information wherever the Diaspora Reporters requests it online. Personal information is accessible only by staff and volunteers designated to handle complaints or requests. All Diaspora Reporters agents and contractors with access to personal information obtained on the Diaspora Reporters web site are also bound to adhere to this policy as part of their contract with Diaspora Reporters
Personal Information that Diaspora Reporters may Collect
Diaspora Reporters collects the following types of personal information: names, postal and e-mail addresses, phone and facsimile numbers, billing information, complaint and inquiry information, and information for services using Request-A-Quote. BBB may also collect business information from sole proprietorships that apply for membership or program participation, some of which might constitute personal information, as well as personal information from individuals acting solely in their business capacity. Diaspora Reporter’s online complaint form is hosted by the Council of Better Business Bureaus (CBBB), which processes your complaint according to its own privacy and security policies.
You can affirmatively submit to Diaspora Reporters certain user information pertaining to your interaction with Diaspora Reporters. User information may include a search query (such as the name and location of a business or charity) or other information as described more fully below. You can also provide location information (so that you can search near you or in an area you specify), or billing or donation information. We also may infer your geographic location based on your IP address or other information. User information may also include information pertaining to a marketplace complaint, such as your name, postal and e-mail address, phone and facsimile numbers, vehicle information such as vehicle identification number, and description of the complaint.
When you apply to be a Diaspora Reporters arbitrator, you submit your name, address and other contact information, and information about your qualifications. Diaspora Reporters may also collect information from a business that inquires about National Partner sponsorship, Diaspora Reporters accreditation, conference attendance or program participation, some of which could constitute identifying information about a sole proprietor, as well as identifying information from individuals acting in their business capacity. If you report a scam through Diaspora Reporters Scam Tracker, you submit your name, state/province, postal code, email address and, if elected, telephone number to Diaspora Reporters.
Diaspora Reporters does not collect or maintain information from those actually known to be under the age of 13, and no part of our site is structured to attract anyone under the age of 13.
How Diaspora Reporters May Use Personal Information
We will use information you affirmatively submit to Diaspora Reporters for the purpose for which it is submitted, such as to reply to your email, handle your complaint, publish your comment, process billing and donation transactions, register your participation in an event, respond to requests related to program participation, review applications to be a Diaspora Reporters arbitrator, and publish your scam report. We may also use such information to provide operational notices, in program record-keeping and to conduct research on industry marketplace practices. We may publish aggregate data, but the aggregate data will not include any unique information you provided to us. We may contact individuals registering for events with information about other Diaspora Reporters events or, if relevant, membership or sponsorship opportunities.
We may use third party contractors to act on our behalf, and these contractors are obligated to not disclose or use your information for other purposes.
At certain points where your information is collected on our site, there may be a box where you may indicate you would like to be on a mailing list to receive information about Diaspora Reporters or its affiliated organizations. This election box only appears in places where the service collecting your information maintains such lists. You can remove your name from a BBB mailing list by utilizing the appropriate unsubscribe feature contained in the emails.
At any time you can add or remove your name from our mailing list by contacting us at (Diaspora Reporters email link)
How Your Information May Be Shared
Inquiries and complaints: In order to process a complaint, you may send the complaint to the Diaspora Reporters email address.
Diaspora Reporters Scam Tracker: We will publicly post your description of the reported scam on the Diaspora Reporters website along with your postal code. We will share your name, state/province, postal code, email address and other information you submit with an administering Diaspora Reporters Scam Tracker. We may also share this information with governmental agencies, law enforcement, and other appropriate organizations for investigation. With your consent, we or a Diaspora Reporters representative may share your information in response to media inquiries.
Other purposes: Diaspora Reporters may also share your information under the following circumstances:
- We respond to requests from governmental agencies or where required by law (investigative demand, court order or regulation).
- We may share information where our records indicate a company may be engaged in fraudulent activity or other unfair or deceptive practices that we believe should be referred to a governmental agency or a private organization whose work is consistent with the Diaspora Reporters mission;
- We may share information with appropriate governmental authorities, where warranted by a company’s failure to (i) participate in self-regulatory programs, or Online Interest-Based Advertising Accountability Program.
- We may share information with appropriate persons or governmental authorities, where your communication suggests possible harm to others.
- We may share business information with third parties for such purposes as allowing search engines to identify Diaspora Reporters accredited businesses, or for quality control purposes of franchisors or licensors.
If you are visiting our site from outside Nigeria, be aware that your information will be transferred to, and maintained on, computers located within Nigeria. The collection, use, retention and any other processing of your information will be governed by Nigerian law.
Help Us Keep Your Personal Information Accurate
If your personal information changes or you would like to review the personal information we may have on file, please email us with the new information or your review request at (Diaspora Reporters email address). Let us also know the department or Diaspora Reporters program that led to your submission of personal information so we may efficiently locate your information.
Computer Tracking and Cookies
Our web site is not set up to track, collect or distribute personal information not entered by its visitors. Our site logs do generate certain kinds of non-identifying site usage data, such as the number of hits and visits to our site. This information is used for internal purposes by technical support staff to provide better services to the public and may also be provided to others, but again, the statistics contain no personal information and cannot be used to gather such information.
A cookie is a small amount of data that is sent to your browser from a Web server and stored on your computer’s hard drive. Diaspora Reporters or third parties we contract with may use persistent identifiers such as cookies, embedded scripts, beacons, tags and similar technologies for a number of purposes, such as to provide easier site navigation, access to forms, analytics and advertising. You can still use Diaspora Reporters site if your browser is set to reject cookies. Our cookies do not generate personal data, do not read personal data from your machine and are never tied to anything that could be used to identify you.
Uses of Persistent Identifiers for Analysis and Advertising
Diaspora Reporters or third parties may use identifiers to generate certain kinds of site usage data, such as the number of hits and visits to our sites. This information is used to understand how visitors use our sites and provide better services to you. Diaspora Reporters or third parties may also use identifiers to personalize the display of sponsorships or advertisements and customize the content you see while using our sites and sometimes while visiting other websites
Diaspora Reporters may transfer, or allow third parties to collect, analytic information about your visit to Diaspora Reporters websites to help us improve our websites and better serve you when you visit us online in the future. Analytic information may include such identifiers as your browser type, IP address, referring site URL, web pages you view and links you click on while navigating within our sites.
If Diaspora Reporters changes this policy in the future, we will post the changes here and indicate the date of the changes at the top of the policy.